Steering Global Precision with Local Talent​
Your healthcare operations deserve the best. Let's elevate your services together.
Our
Story
Helmsman Ventures began its journey as Ojeda Research Group in June 2022, initially focused on research and lead generation. Over time, we expanded our expertise by taking on contracts from digital marketing agencies, real estate companies, and healthcare providers, offering services such as cold calling, administrative support, back-office operations, and customer service.
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Recognizing the growing demand for specialized outsourcing solutions, we revamped and remodeled our business into Helmsman Ventures, a company dedicated exclusively to Business Process Outsourcing (BPO).
Today, we deliver high-quality, scalable, and efficient outsourcing services that empower businesses to streamline operations and achieve sustainable growth.
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Our team is composed of professionals with diverse backgrounds—including a nurse, a hospital professional, and experts in healthcare and customer service operations—ensuring we bring industry-specific knowledge and exceptional care to every client partnership.
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At Helmsman Ventures, we don’t just manage processes—we help steer your business toward success.
Our Mission
Empowering People. Elevating Care.​
To create dignified, purpose-driven work opportunities for Filipino professionals—empowering them with specialized skills, clinical insight, and global exposure thatelevate their careers and transform communities.
Our Vision
To become the Philippines’ most trusted healthcare outsourcing partner—recognizedglobally for our clinical insight, operational excellence, and human-centered approach.We envision a future where Filipino professionals are empowered to deliver world-class support that enhances patient care, strengthens healthcare systems, andredefines the global standard for compassionate service.​
Services
Helmsman Ventures is a trusted BPO partner committed to helping businesses and healthcare organizations streamline operations and deliver exceptional client experiences. We focus on optimizing workflows, enhancing communication, and ensuring compliance through tailored solutions that drive efficiency and reliability. Our approach combines industry expertise with process excellence, enabling clients to scale confidently and achieve sustainable growth.
Service Planning Coordinator
The Preventive Maintenance Planner plays a critical role in healthcare equipment manufacturing by ensuring that all machinery and systems are maintained before issues arise. This role supports operational efficiency, safety, and client satisfaction through strategic planning and coordination.
Client Success Coordinator
Focuses onboarding, satisfaction, and retention. Manages welcome kits, intake forms, and follow-up communications to ensure smooth client experience and service delivery.
Digital Liaison
Serves as the communication bridge between hospitals/facilities and the equipment manufacturer. Coordinates service requests, training schedules, and compliance updates.
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Remote Service Facilitator
The Preventive Maintenance Planner plays a critical role in healthcare equipment manufacturing by ensuring that all machinery and systems are maintained before issues arise. This role supports operational efficiency, safety, and client satisfaction through strategic planning and coordination.
Supply Chain & Logistics Coordinator
Focuses onboarding, satisfaction, and retention. Manages welcome kits, intake forms, and follow-up communications to ensure smooth client experience and service delivery.
Remote Operations Coordinator
Oversees digital workflows and service coordination between the equipment manufacturer and healthcare clients. Manages scheduling, documentation, and internal task tracking to ensure smooth operations.
Meet the Team
Meet Helmsman Ventures—a passionate team dedicated to making your operations smoother and smarter.
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Worked with the best Clients and Partners
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